MT.Shop - Webshops

With Lochting you can easily determine which products you will sell on your webshop. Thanks to Lochting’s automatic link with a product database, you don’t have to set up your own database manually. You choose which products you sell on the platform, and these are loaded into your webshop. This way you immediately have the right images, current stock, prices, promotions, etc. available.

Of course, every business is unique. Yours too. Lochting offers enough flexibility to give that personal touch. You can personalise the layouts to your own taste or match the style of your physical pharmacy. You can easily adjust the color, font and other basic details. The same look & feel in all your sales channels? It’s a piece of cake. Webshops > Layout & Design > Color themes.

On the platform you can add the products and preparations your pharmacy makes itself. Then you can easily make a selection of all the public and private products you want to offer in your webshop.

Yes this is possible with Lochting. We make a distinction between the company level and the business branch level. A webshop is linked to a branch. So in this way you can have one webshop for your pharmacy or if you have multiple branches you can link your branches to webshops. In the webshops overview you can see an overview of all your webshops.

Via Products > Sales channel MT.shop (Webshops) you make a selection of all public and custom products that you want to offer in your webshop. You can change the current selection by clicking on the button “Edit webshops Selection”. Here you can choose which categories you want to show. Under “Refine” you will find further subcategories.

To add your own product to your webshop, you first need to create it on the platform, via Products > Custom products > Create custom product. Next, fill in all the information fields for the product. With the category tree structure that we offer, you can divide your product into several predefined categories. Add the desired images to the product. There are three types of images you can upload: “Frontals”, “Packshots” and “Other images”. A frontal image shows the front of the product and is necessary for a credible product wall. You can only provide this by displaying the product on a transparent background. The frontal images can only be delivered in .png format. For packshots and other images you can deliver images in both .png format and .jpeg format.

Via Products > Sales channel Webshops you make a selection of all the products you want to offer in your webshop. Here you can filter to see only your own products. You can change the current selection by clicking on the button “Edit webshops Selection”. You can choose which categories you want to show. Under “Refine” you will find further subcategories.

It is possible to change the default price of a product at “Sales channel TV screens” and “Sales channel Webshops”, you cannot do this at the product selections. Go to the overview of all selected products at “Sales channel TV screens” and “Sales channel Webshops” to adjust the price of a product. You do this by clicking on price override to change the public price. Click on promo price override to create a promo price.

It is possible to adjust a specific price of a product at “Sales channel TV screens” and “Sales channel Webshops”, you cannot do this at the product selections. Go to the overview of all selected products at “Sales channel TV screens” and “Sales channel Webshops” to adjust the special price of a product. You do this by clicking on the current promotional price and entering the desired price.

In the webshop configuration (Webshops > Configuration > General configuration) you can set the following information about your webshop:

• Name
• Title
• Descriptions
• Titular
• License number
• Latitude
• Longitude

A favicon is the page icon of your webshop that you see in the tabs of your browser (Webshops > Layout & Design > Logos).

You can upload the logo of your webshop via Webshops > Layout & Design > Logos. Select the webshop for which you want to upload the logo. At “Webshop logo”, click to select files from your computer or drag the files to this block. It is possible to upload .svg, .jpg, .png or .ico files.

You can upload the logo for your emails via Webshops > Layout & Design > Logos. Select the webshop for which you want to upload the logo. At “Email logo”, click to select files from your computer or drag the files to this block. It is possible to upload .svg, .jpg, .png or .ico files.

You can enter the license number of your pharmacy via Webshops > Configuration > General configuration. Here you can enter the correct number that appears in your webshop under “License number”.

You can enter the owner of your pharmacy via Webshops > Webshop configuration. Here you can enter the correct name at “titular” that will appear in your shop.

At “Contact information” you can set the following information about your webshop:

• Phone number
• Country
• Region
• Postal code
• City
• Street
• No.
• VAT number
• General contact name
• General contact email
• Sales contact name
• Sales contact email

You can enter the phone number for your webshop via Webshops > Configuration > contact information.

You can enter the e-mail addresses for your webshop via Webshops > Configuration > Contact information. Here you can specify the general and sales contact name and email.

You can adjust the opening hours and holidays of your pharmacy which appear on the webshop via Webshops > Configurations > Openings hours. Fill in the desired hours per day, or check that your pharmacy is closed. There are two ways to indicate the opening hours: you can enter the hours manually or use the slider.

You can link your pharmacy’s social media via Webshops > Configuration > Marketing. Fill in the URL for each social media platform. These logos will appear in the footer of your webshop so customers can click through to your channels.

If your pharmacy is closing, you can indicate this in your webshop under ‘Vacation configuration’ (Webshops > Configuration > Vacations). This will display a banner at the top of your webshop stating that your pharmacy is closed, and patients will not be able to order products during this period.

Enter a description for each language that will appear on the banner at the top of your webshop. Then enter the start and end date of one or more vacation periods.

Lochting works with predefined pages that can be customized. At the moment there is no functionality for pharmacists to create their own pages on the platform.

You can expand your webshop by editing pages via Webshop > Content > Pages. Click on the page you want to edit or on the edit icon.

• Step 1: Set the status of the page to active or inactive.
• Step 2: Fill in the page title.
• Step 3: Add widgets to the page. These are the different blocks you can place on the page to customize. You can choose from the following widgets to add to your page: tile, textarea, opening hours, prescription form, product list, category list, carousel and blog article list.
• Step 4: Fill in the heading: this is the title of the page.
• Step 5: Fill in the meta title: the title of a page. The meta title is visible in the search engine (eg Google, Bing) and in the tab of the browser. This is important for your webshop to rank high in the organic search results of a search engine.
• Step 6: Enter the meta description: the description of the content of the page. This is visible in the search engine under the title.

Widgets are the different blocks you can place on a page to customize. You can choose from the following widgets to add to your page: tile, textarea, opening hours, prescription form, product list, category list, carousel and blog article list.

You can move a field by dragging the bar on the side. This allows you to create multiple fields and add multiple widgets side by side.

To add a widget, click on the plus at the top of the box and choose tile. With the tile widget, you have the choice between a button and banner.

• Buttons are used to direct website visitors to other pages. For the button, you can add a title and description of the page. Then choose the title that appears on the button, and add the link that opens when users click the button.
  
• Add a banner if you want to select an image to display on the page. Selects the image you want to use in the banner. With the banner, you can also add a title and description in a box. In this box you can then add a title and link button. This box can be centered on the left, right or center of the banner.
  

To add the widget, click the plus at the top of the box and choose text area. A textarea allows you to create an area to add a title and content.

To add a widget, click on the plus sign at the top of the box and select opening hours. Here you will add the opening hours of your pharmacy to your webshop, which you indicated in Webshops > Configuration > Opening Hours. You can also add an image here to appear to the left or right of the opening hours.

To add a widget, click the plus at the top of the box and choose prescription form. By adding the prescription form to a page, a patient can upload prescriptions electronically.

You don’t have to change anything else. The form will be placed on your webshop:

Click on the plus sign at the top of the box to add a widget and select product list. First add a title, and then search for the desired products via the search filter: enter a term, CNK,… on which you want to search. You can change the order in which the products are displayed by dragging them in the “Order of products” list.

To add a widget, click on the plus sign at the top of the box and choose category list. From Category list you can add an overview of different categories. Enter the title and choose the desired categories. You can select these via our tree structure via various predefined categories. The order in which the categories are displayed can be changed by dragging them in the “Category order” list.

To add a widget, click on the plus sign at the top of the box and choose carousel. A website carousel allows you to display multiple images or content in a single space. You can add a title, description, image and button. Choose whether the button is centred on the left, right or centre. To add a new tile to the carousel, click the plus sign in the bottom right corner. In the bottom left corner you have the possibility to navigate between the different tiles of the carousel.

To add a widget, click on the plus sign at the top of the box and choose news article. Enter the title and choose the desired blogs to display. Here you can choose from the blogs created in the Webshops > Content > Public news articles. The order in which the blogs are displayed can be changed by dragging them in the “Order of news articles” list.

The slug is the part that comes after your domain name in the URL. This identifies an individual page of your webshop.

Example: When your article is about protecting your skin and using sunblock, the slug can be: tips-for-protecting-your-skin.

• Meta title: the title of a page. The meta title is visible in the search engine (e.g. Google, Bing) and in the browser tab. This is important for your webshop to rank high in the organic search results of a search engine.
• Meta description: the description of the content of the page. This is visible in the search engine (e.g. Google, Bing) under the title.

You can create, edit and manage news articles for your web shop via Webshops > Content > News.

• Step 1: Select whether the news article is active or inactive
• Step 2: Select the language.
• Step 2: Fill in the title and subtitle of the article
• Step 3: Choose the image: this image will appear next to your news article in the overview of all your articles.
• Step 4: Write the short intro: this summary of your article will appear in the overview of all your articles.
• Step 5: Write your article: you can format this text according to your own wishes. Keep in mind the different heading tags. Use “Body text” for the main content of your article. H1 is the first heading of a page, this way you only set one main heading. H2 and H3 are the subheads of paragraphs and subsections. You can use several of these in your text though.
• Step 6: Fill in the slug: the part that comes after your domain name in the URL. This identifies an individual page of your webshop.
• Step 7: Enter the meta title: the title of a page. The meta title is visible in the search engine (e.g. Google, Bing) and in the tab of the browser. This is important for your webshop to rank high in the organic search results of a search engine.
• Step 8: Enter the meta description: the description of the content of the page. This is visible in the search engine under the title.
• Step 9: Select related articles: these are the links at the bottom of the article where customers can click through to other articles.
• Step 10: Add tags: determine which categories the article belongs to.

Electronic prescriptions can be uploaded by a patient by adding a widget on a page. Using Webshop > Pages, go to the page on which you want to place the prescription form. Then add the “Prescription form” widget to the page. You don’t need to change anything else, the form is now in your webshop.

Via Webshops > Orders > Prescriptions you will see an overview of the prescriptions that have been uploaded via the webshop. You will find the following information about the prescriptions: name, address line 1, address line 2, email, barcode, phone number, created on, remarks, and patient notified on.

• Webshop colors: You can change the colors in your shop via Webshops > Layout & Design > Color themes.
• Typography: You can change the fonts in your shop via Webshops > Layout & Design > Typography.
• Webshop configuration: You can upload your webshop logo via Webshops > Configuration > Webshop Configuration.
• Pages: Widgets can be placed on the pages via Webshops > Content > Pages.

You can change the colors of your webshop via Webshops > Layout & Design > Color themes. Here you will find several color themes that you can choose from for your webshop, according to your own style. You see the primary colors, secondary colors, greys and color of the messages.

You can change the fonts in your webshop via Webshops > Layout & Design > Typography. Here you will find an overview of all the fonts you can choose from for your webshop, according to your own house style. You can see a preview of each font family for bold, normal and light. Click on a font family to see the detail page. Here you see an overview of the elements, font weight, font size, line height and preview.

A hostname is the name of a server or computer on the Internet. Only a platform administrator can manage hostname of your webshop. The hostname is specified during the setup of the webshop.

The API connection status of your webshop shows whether the connection between the platform and your webshop is functioning correctly. You can consult this in Webshops.

If there are problems with the API connection status of your webshop, please contact your platform administrator.

The web shop health status shows the general web shop health status. This includes general problems, hosting problems … Go to Webshops > Overview. The green sphere indicates the status of your web shop.

If there are problems with the health status of your webshop, please contact your platform administrator.

Via Webshops > Orders you can see an overview of the orders that have been received at the webshop. Select the correct webshop if your company owns several.

• Maestro
• Bancontact
• Visa
• MasterCard
• Paypal

Via Webshops > Configuration > Delivery configuration > Create, you can manage the delivery times of your webshop, depending on the time the order is placed. For example, you can display the latest delivery time for each day that the order is placed, in order to arrive at a specific delivery day and time.

Only a platform administrator can manage the languages of your webshop. The languages are specified during the setup of the webshop.