Provide optimal service and your customers will become your ambassadors
These days, customers place high demands on their pharmacy. You can serve your customers and offer them solutions in various different ways.
Provide optimal service
And your customers will become your ambassadors
About being seen
Provide optimal service
Communication
Content marketing
Your communication channels
Getting visitors and increasing sales
And your customers will become your ambassadors
In and for your pharmacy
Get started with the content calendar
Spread information
Your website
Converting visitors to buyers
Advice
As a pharmacist, you are in the best position to give customers of all ages appropriate advice about their medication, including how to use it safely and store it correctly.
Convenience and comfort
Customers can use your webshop to look at the range of products available before visiting your physical pharmacy. This allows them to see what's in stock, so they will only come to collect it once it's there.
Customised service
The strength of local/regional customers is that you can get to know them personally. This builds trust and provides a certain connection with the customer, so that they don’t just feel like a number.
Aftersales service
You want to reward good customers and increase their loyalty to your pharmacy. You should therefore focus on loyalty programmes and customer discounts, both in your physical pharmacy and on your webshop.