Communication - Lochting

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Your pharmacy, your brand

our physical pharmacy will remain the first point of contact for many people. Of course, you are aware that the look and feel of your business is important and contributes to a professional image. However, we would like to give you some extra tips to further enhance the customer experience in your pharmacy.

Customer experience in your pharmacy

Let us inspire you and show you how the layout of your pharmacy can contribute to an optimal customer experience. Most of it will probably be obvious, but perhaps you will find something you can still put to good use.

Flyers, leaflets, brochures and catalogues

Even in digital times, printed communication remains an indispensable part of your marketing mix as a pharmacist. People still like to read things that they can hold in their hands. And well-designed printed material adds value to your products and encourages your customers to buy.

Connecting your pharmacy and website

Digitisation is now indispensable to our society. As a pharmacist, you have no choice but to be part of it. A good first step is to create a website so that you can also be found online and share information.