Configuration

A favicon is the page icon of your webshop that you see in the tabs of your browser (Webshops > Layout & Design > Logos).

You can upload the logo of your webshop via Webshops > Layout & Design > Logos. Select the webshop for which you want to upload the logo. At “Webshop logo”, click to select files from your computer or drag the files to this block. It is possible to upload .svg, .jpg, .png or .ico files.

You can upload the logo for your emails via Webshops > Layout & Design > Logos. Select the webshop for which you want to upload the logo. At “Email logo”, click to select files from your computer or drag the files to this block. It is possible to upload .svg, .jpg, .png or .ico files.

You can enter the license number of your pharmacy via Webshops > Configuration > General configuration. Here you can enter the correct number that appears in your webshop under “License number”.

You can enter the owner of your pharmacy via Webshops > Webshop configuration. Here you can enter the correct name at “titular” that will appear in your shop.

At “Contact information” you can set the following information about your webshop:

• Phone number
• Country
• Region
• Postal code
• City
• Street
• No.
• VAT number
• General contact name
• General contact email
• Sales contact name
• Sales contact email

You can enter the phone number for your webshop via Webshops > Configuration > contact information.

You can enter the e-mail addresses for your webshop via Webshops > Configuration > Contact information. Here you can specify the general and sales contact name and email.

You can adjust the opening hours and holidays of your pharmacy which appear on the webshop via Webshops > Configurations > Openings hours. Fill in the desired hours per day, or check that your pharmacy is closed. There are two ways to indicate the opening hours: you can enter the hours manually or use the slider.

You can link your pharmacy’s social media via Webshops > Configuration > Marketing. Fill in the URL for each social media platform. These logos will appear in the footer of your webshop so customers can click through to your channels.

If your pharmacy is closing, you can indicate this in your webshop under ‘Vacation configuration’ (Webshops > Configuration > Vacations). This will display a banner at the top of your webshop stating that your pharmacy is closed, and patients will not be able to order products during this period.

Enter a description for each language that will appear on the banner at the top of your webshop. Then enter the start and end date of one or more vacation periods.

A hostname is the name of a server or computer on the Internet. Only a platform administrator can manage hostname of your webshop. The hostname is specified during the setup of the webshop.

The API connection status of your webshop shows whether the connection between the platform and your webshop is functioning correctly. You can consult this in Webshops.

If there are problems with the API connection status of your webshop, please contact your platform administrator.

The web shop health status shows the general web shop health status. This includes general problems, hosting problems … Go to Webshops > Overview. The green sphere indicates the status of your web shop.

If there are problems with the health status of your webshop, please contact your platform administrator.

Only a platform administrator can manage the languages of your webshop. The languages are specified during the setup of the webshop.